legal notice.
stain.
Operated by Héctor Hugo Zamarriego Vere
NIF: 35714949C
Email: info@stain.skin
address: O’Donnell, 51, madrid, 28009
This website (stain.skin) is owned and operated by Héctor Hugo Zamarriego Vere as an autónomo registered in Spain. By accessing this website, you agree to the conditions described in this notice.
Purpose of the Website
This site provides information about stain. products, allows online purchases, and offers customer support.
Intellectual Property
All content, including the stain. name, logo, product visuals, photography, designs, and the stain.series artwork, is the exclusive intellectual property of stain. and cannot be reproduced, copied, or distributed without permission.
Customer Service
Email: info@stain.skin
Response time: usually within 48 hours (business days).
Governing Law
This website is governed by the laws of Spain. Any dispute will be handled by the courts of Madrid.
terms + conditions.
About Us
stain.
is operated by Héctor Hugo Zamarriego Vere (NIF 35714949C).Products
stain. offers cosmetic skin-staining gel and accessories. All cosmetic items are sealed. Once opened, they cannot be returned for hygiene and safety reasons. Results vary naturally. The gel interacts with the skin’s keratin and can develop differently depending on individual body chemistry.Not a Permanent Modification
The product is a cosmetic skin-staining gel. It is non-permanent and must not be interpreted as any form of permanent or semi-permanent body modification.Prices & Payment
All prices are in EUR. Accepted payment methods: Card, Bizum. No cash on delivery.Orders & Changes
Orders may be corrected or cancelled before dispatch. Address changes are possible before the order is shipped.Shipping
Standard method: Correos PAQ LIGERO (no signature, mailbox delivery, limited tracking). Dispatch time: 3–4 working days. Shipping within Spain & EU. Flat fee applies. Free shipping from €30.Returns & Withdrawal
– 14-day withdrawal right applies to unopened products. – Opened cosmetics cannot be returned. – Defective products (e.g., leaking bottle, abnormal consistency, foul odour) may be refunded or exchanged. – Allergic reactions may be refunded with proof that is authentic and not AI-generated. Customers must email: info@stain.skin.Limitations of Liability
stain. is not responsible for incorrect application, smudging, inconsistent development, or longevity variations.Age Requirement
Purchasers must be 16+.
shipping policy.
Carrier
Standard shipping via Correos PAQ LIGERO (mailbox delivery, no signature, limited tracking).
Dispatch Time
Orders ship in 3–4 working days.
Destinations
Spain & European Union.
Costs
Flat rate shipping.
Free shipping from €30.
In-Person Pickup
Optional pickup available through a trusted partner for a flat fee.
Returns Shipping
Return postage must be paid by the customer unless the item is defective.
return + refunds.
14-Day Withdrawal
You may return unopened products within 14 days.
Non-Returnable Items
Opened or unsealed cosmetic products.
Defective Products
Accepted cases include:
– leaking bottle
– unusual liquid consistency
– foul smell
– clumpy gel
Email: info@stain.skin
Allergic Reactions
Refunds may be issued with valid proof (non-AI-generated).
Non-Refundable Cases
– incorrect application
– smudging
– uneven development
– longevity differences
– user error
Refund Method
Refunds are processed to the original payment method within 7–14 days.
privacy policy.
Data Controller
Héctor Hugo Zamarriego Vere (stain.)
NIF: 35714949C
info@stain.skin
Data Collected
– name, email, phone, address
– payment information (handled by MONEI)
– behaviour data (Google Analytics 4, Meta Pixel, Pinterestl
– newsletter data (WPforms)
Purpose
– order processing
– customer support
– analytics
– marketing (only if consent is given)
– legal compliance
Sharing Data
Shared only with:
– payment providers
– analytics providers
– email tools (Mailchimp)
– shipping carriers (Correos)
User Rights (GDPR)
Access, correction, deletion, portability, objection.
Request via info@stain.skin.
Retention
Data is retained only as long as necessary for legal or operational purposes.
cookie policy.
This website uses necessary cookies plus analytics and marketing cookies.
Types of Cookies
Necessary
Required for basic site operation.
Analytics (GA4)
Pre-checked by default.
Marketing (Meta Pixel)
Requires explicit opt-in.
Cookies can be accepted or rejected at any time through the banner or browser settings.
cosmetic safety + use.
– Perform a patch test 24h before first use.
– Avoid eyes, lips, and mucous membranes.
– Not suitable for children under 14.
– Store stain. cold: 4 months in fridge, 14 months in freezer.
– Allow to develop for 12–24 hours.
– Hands develop darkest.
– Results vary naturally.
– Keep away from heat and direct sun.
intellectual property.
All branding elements, product content, wording, designs, photographs, and the future stain.series artwork are protected intellectual property of stain. Reproduction, distribution, or commercial use without written consent is prohibited.
still in doubt?
